Meet the individuals working hard to move the mission of The HopeLine forward.


Maria Cintron
Executive Director

Ms. Cintron has led The HopeLine since 2014. She holds a BS in Public Administration from John Jay College and an AAS in Business Management from Bronx Community College. Ms. Cintron has over 13 years of experience in management and eight years in nonprofit leadership. She sits on two boards working to help nonprofit food pantry and SNAP-related agencies.

Elisa Bresba
Director of Operations

Ms. Bresba joined The HopeLine team in 2019 and helped guide and lead the organization during the executive director’s maternity leave. Since her return, she has played an integral role in upholding the organization’s standards and commitment to serve disadvantaged communities. Ms. Bresba holds a BA in Political Science from McGill University. She has over 8 years of management experience and 15 years in the workforce and social service field.

Miranda Feola
Program Coordinator

Ms. Feola worked initially as a volunteer with The HopeLine and since 2014 she transitioned into her role permanently. Ms. Feola has over 45 years of experience working and residing in the South Bronx.  She has given 20+ years of great service in the nonprofit industry. 

Samantha Roman
Diaper Program Coordinator

Ms. Roman does so much more than just diapers — she has been a part of The HopeLine team since 2014 and has since taken lead in the organization’s FREE Tax Prep program. Ms. Roman has personally experienced the hardships that many of our community members has and has taken that experience to help guide and assist our clientele and community.  

Rosa Bernard
SNAP Benefit Coordinator

Since 2018, has helped countless individuals apply for SNAP benefits. Ms. Bernard received extensive SNAP program training through HRA and Food Bank for NYC and holds a BA from Monroe College. 


Support Staff & Interns

In addition to our wonderful full-time staff, we are proud to have part-time team members assisting in all kinds of critical day-to-day tasks and administrative work. We work with internship programs that provide us with interns on various cycles, many of them members of our community who have very diverse backgrounds. This has helped tremendously as we get a great deal of feedback from these staff members. It has helped us continue enhancing our services to best fit our communities.